Our Privacy Policy
X Strategic Solutions, LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.xstrategicsolutions.com, or engage with us in other ways. Please read this Privacy Policy carefully to understand our views and practices regarding your personal information and how we will treat it. If you do not agree with the terms of this Privacy Policy, please do not access the site or use any of our services.
1. Information We Collect
We receive, collect, and store any information you enter on our website or provide us in any other way. This may include:
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Personal information such as your name, email address, mailing address, phone number, and payment details (including credit card information) when you conduct a transaction on our Site.
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Internet protocol (IP) address used to connect your computer to the Internet, login details, email address, password, computer and connection information, and purchase history.
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Session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
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Communications, comments, feedback, product reviews, recommendations, and personal profile details.
2. How We Use Your Information
We collect and use both Non-personal and Personal Information for the following purposes:
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To Provide and Operate the Services: We use your information to facilitate your access to and use of our Site and services, including processing transactions and delivering products or services.
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To Provide Customer Support: Your information allows us to offer ongoing customer assistance and technical support.
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To Communicate with You: We may contact you with general or personalized service-related notices, promotional messages, and updates about our company or to enforce applicable laws or any agreements we may have with you.
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To Improve Our Services: We create aggregated statistical data and other aggregated and/or inferred Non-personal Information to understand and enhance our offerings.
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To Comply with Legal Obligations: We process your data as necessary to comply with any applicable laws and regulations.
3. Data Storage and Security
Our company's site is hosted on the Wix.com platform, which provides us with this online platform that enables us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.
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All direct payment gateways offered by Wix.com, which may be used by our company, adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, a collaborative effort of brands like Visa, MasterCard, American Express, and Discover. These standards help ensure the secure handling of credit card information by our store and its service providers.
We also employ additional measures to protect your data and personal information; However, we cannot guarantee the protection of your privacy against unauthorized access.
We do not sell your data or personal information to third parties, and we do not share or sell SMS opt-in information or phone numbers for the purpose of SMS.
4. Cookies, Tracking Tools, and Third-Party Services
We use cookies and similar tracking technologies to monitor activity on our Site, gather information, and improve our services. Cookies are small data files stored on your device that help us recognize you on future visits and enhance your browsing experience.
In addition to our own cookies, we may also use third-party services that employ cookies and tracking tools to improve our services and enhance your experience as a customer ("Client"). These third-party services may include, but are not limited to:
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Google Analytics: We use Google Analytics to analyze how visitors interact with our Site. This service collects data about your visit, including the pages you view, the time you spend on each page, and the links you click. Google Analytics helps us understand site usage patterns and improve our content and services.
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QuickBooks by Intuit: At our discretion, we may use QuickBooks by Intuit to process transactions and manage corresponding customer information. QuickBooks may collect data related to your transactions, including payment details, to ensure secure and efficient payment processing.
These third parties may use cookies and tracking tools to collect and store information about your interactions with our Site, including your IP address, browser type, browsing habits, and other online activities. The information gathered by these third parties is typically used to understand usage patterns, optimize services, and deliver personalized content or advertising. By using our Site, you consent to the use of cookies and tracking tools by us and these third-party services. If you wish to manage your cookie preferences, you can usually do so through your browser settings. However, disabling cookies may affect the functionality of our Site and your overall experience.
For more detailed information on the specific cookies used by these third parties, please refer to their respective privacy policies.
For more information on cookies, how they may be used, and how to access your browser's cookie settings, please refer to the following links provided by Wix.com:
5. Your Privacy Rights
In the event that you no longer wish us to process your data and personal information, please contact us at any time:
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Phone: (281) 519-5186
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Email: X@XStrategicSolutions.com
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Mailing Address: 19727 Adelaide Meadows Dr, Katy, TX 77449
6. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes or updates will be effective immediately upon posting on this page. If there are significant changes to this policy, we will notify you here, ensuring that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
7. Access, Correction, and Deletion of Your Information
If you would like to access, correct, amend, or delete any personal information we have about you, you are invited to contact us through the same channels listed above.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or the practices of our Site, please contact us at the information provided above.
Last Updated: August 17, 2024